Kate Hardcastle MBE, a.k.a. The Customer Whisperer is the UK’s leading ‘go-to’ business expert on consumer insight for National TV & Media and businesses. 

Kate has added her unique brand of knowledgeable commentary to thousands of interviews & documentaries for BBC, ITV, Channel 4, Channel 5, Sky News and Radio channels BBC 2, BBC 4, BBC 5 Live and commercial stations. She appears as part of international business documentaries for BBC World & CNN and is a writer for Forbes magazine.  She is also founder of the newly launched Rock n Roll Business platform